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[Installment] Why can't my credit card be used for installment payments?

English | Bahasa Malaysia

 

Here are some possible reasons why your credit card cannot be used for installment payments on Shopee:

 

Invalid bank 
 
The credit card you used does not offer payment in installments. Check our list of participating banks to add a valid credit card.
 
Credit limit exceeded   
 
The cost of your order/selected monthly installment exceeds your monthly credit card limit. Contact your bank/card provider for an increase in the credit limit or opt for a different installment option.
 
Mismatch of the credit card name
 
The credit card is not registered under your name. Add a credit card that is registered under your name.

 

If none of the above apply to you, contact your bank/card provider for clarification.

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